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Ordering Information

Our friendly, well trained staff is always ready to assist you in making your purchasing decision and processing your order. By purchasing items from MM Furniture you are benefiting from a large selection as well as our experience and knowledge. You always have the option to process your order via our website or can call our Customer Service department and have your order processed over the phone.

Ordering Process

After your order is placed you will receive an email confirmation with all order details. Please ensure to save this email receipt for your records and take the time to review all the details. In the event that the items ordered are not in stock at our warehouse we proceed with ordering the merchandise with the manufacturer. This typically occurs within 24 hours after your order is placed. It is very important that any discrepancies, changes or cancellations are communicated in writing within the 24-hour window. Any written communication received after the 24-hour window has passed will be reviewed by MM Furniture based on our Cancellation Policy .

If you do not receive your order confirmation email within 24 hours, please contact us. Be sure to include your email address and details of the order. We will send a new confirmation or provide you with further details.

Order Tracking

During Covid time, the best way to check your order is to send email to sales@mmfurniture.com. We will response to all emails within 24 hours. In order to track the status of your order you can view information by logging into your account. In addition, you will continue to receive e-mail notifications from our various departments about your order status. Should you have any questions or need any clarification please feel free to call our Customer Service Department .

We at MM Furniture take pride in providing our customers with the lowest rate of damages. We work tirelessly to make sure that all items that leave our warehouse are in the perfect condition. We make sure to have excellent packaging and are often complimented by industry experts on our efforts to evade damages that may occur during transit. We do this by providing extra layers of packing material and safety devices to ensure that our customers receive undamaged items. We are proud of our minimal rate of reported damages!

Product and Pricing Information

Prices shown for items on this Website's product pages and in your shopping cart are for merchandise only. Please proceed to checkout to see the total cost of your order, including any applicable tax, delivery or other fees.

While we strive for accuracy in our pricing and in description of the product and other product information provided, errors may occur. Prices and products displayed may be out of stock or discontinued and the prices are subject to change. In cases where such errors occur, we reserve the right not to honor offers made on this Website or when accepting an order online. In the case that an order placed online is not accepted, any payments that have been authorized for the order will immediately be reversed.

MM Furniture offers a Tax Free Shopping* option. We do not charge sales tax on orders anywhere in the US excluding Pennsylvania. However, prices are subject to change with shipping, delivery and handling charges. *PA Sales Tax is 6%.

Coupons and Discounts

During the checkout process you can enter any coupons and promotional codes that you would like to use with your order. Please note, many promotional codes and coupons are limited to Special Offers and are valid only at the time of order placing. No coupons or price matching is available after an order is placed unless authorized by our Sales Agents. To see the list of our current promotions please visit our Advertisement Page .

Order Acceptance

The receipt of an order number or an email order confirmation does not constitute the acceptance of an order or a confirmation of an offer to sell. MM Furniture reserves the right, without prior notification, to limit the order quantity on any item and/or to refuse service to any customer. Verification of billing and shipping information may be required prior to the acceptance of any order.